PoplarConnect is a platform where Patrons (Vehicle Owners)
hire drivers of their choice. Our smartphone apps connect
Drivers and Patrons (Vehicle Owners).
How do I create a PoplarConnect account?
In cities across Nigeria, as a Patron, you can use your Patron
app to request a Driver. When a Driver accepts your request,
your app displays that the Driver is heading to your location.
Your app also notifies you when the Driver accepts your
Your app also provides detailed information about the Driver
you have hired, including full name, type of vehicle they can
drive, and more. This info helps the two of you connect at
Use your app to search for your preferred Driver when you want
to order for a Driver. If you have a preferred route, it's
helpful to talk through the directions together. When you
arrive at your destination and Driver exits your vehicle, your
Your fare is automatically charged from your app Wallet in
your PoplarConnect acccount.○ Immediately after a trip ends,
your app will ask you to rate your Driver from 1 to 5 Stars.
Drivers are also asked to rate Patrons.
The PoplarConnect feedback system is designed to
foster a community of respect and accountability for
Learn more about how PoplarConnect works by exploring other
frequently asked questions.
Creating a PoplarConnect account requires a valid email address,
phone number, vehicle model, license etc. You'll also need to
create a password and agree to terms and conditions and our
Fill in your first and last name, phone number, and email
address. Next, enter your payment information by adding a credit
card or debit card number. Please note that we cannot accept
After you provide this info, we'll send an email that confirms
your account registration. Once this is done, you'll be able to
use your app.
Error adding a payment method
If the CVV number or name for your credit or debit card is
entered incorrectly, you may receive a message about an error
processing your payment.
Try removing the payment method, then add it again, making sure
all the information is correct.
If you continue to receive messages about payment errors,
contact your financial institution to verify that your payment
account is active for online transactions.
My phone or email is already in use
If you are unable to sign up for a new account because your
number is already registered,
please contact us
. It's possible you've already registered for a PoplarConnect